1. Introduction
At My NDIC, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Australian Privacy Principles.
2. Information We Collect
We may collect personal information directly from you, such as your name, contact details, NDIS plan information, and service preferences. We also collect non-identifying information through our website using cookies to enhance your browsing experience.
3. How We Use Your Information
Your personal information is used for providing and coordinating services, customizing your support plan, and enhancing our service offerings. We may use contact details to reach out for feedback, confirm appointments, or share updates about MyNDIC.
4. Disclosure of Personal Information
We do not sell, trade, or share your personal information with third parties without your consent, except when necessary to deliver services or required by law. Occasionally, we may share information with our trusted partners to facilitate the services we offer.
5. Security Measures
We take your privacy seriously. All data is securely stored using industry-standard protection measures, and we follow strict procedures to prevent unauthorized access, modification, or misuse of your personal information.
6. Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. If you have concerns about how your data is being managed, please contact us, and we will work to resolve any issues promptly.
7. Cookies and Tracking Technologies
Our website uses cookies to track user behavior and improve our services. You can disable cookies in your browser settings; however, this may impact your experience on our site.
8. Changes to This Privacy Policy
We may update our Privacy Policy occasionally to reflect changes in our services or legal requirements. We encourage you to review this page periodically for any updates.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Phone: +61 404 070 570
- Email: info@myndic.com.au
We are committed to protecting your privacy and ensuring a safe experience with My NDIC.